Mitsui Garden Hotel Ginza Premier

Firstly, I travel to Japan for work at least a half dozen times a year. However, this was the third trip my wife and I have taken together and the second Mitsui hotel we have stayed in and it definitely didn’t disappoint. The hotel starts on the 16th floor. There is a very nice private lobby on the ground floor and two lifts that take you to the 16th floor where you’ll find reception and the restaurant. The rooms start on the 17th floor. As the building is rectangular, every room, regardless of which side of the hotel you are on, faces the city of Tokyo so the views are spectacular. Also, in reception, there’s a huge picture window with sofas looking out and the view, particularly at sunset, is awe inspiring. The rooms are incredibly well designed and laid out and have every facility you could wish for. Like everything and everywhere in Japan, the rooms (and the hotel) are spotlessly clean. If you haven’t stayed in a hotel room in Japan (and particularly Tokyo) hotel rooms are small. I heard one British guest complaining at reception about this but it’s the way it is in Japan so do your research prior to booking. Breakfast is amazing, plenty of choice of both Western, Asian & Japanese food. My wife and I are both vegetarian so we had less choice but still enough so we could enjoy a great breakfast each day. The staff are exceptionally helpful (like everyone I’ve met in Japan) and always go the extra mile. The location is perfect. 8 to 10 mins walk to central Ginza (the Wako/Seiko department store, Mitsokosha, etc). The walk there is exceptionally nice as the streets are full of restaurants and shops. Finally, and separately from the hotel, from all Terminals at Narita and Haneda Airports, you can catch the Airport Limousine bus (you’ll see them everywhere at the airports and in Tokyo) directly to the hotel. It literally stops right outside the lobby. We took the bus from T1 in Narita and bought the tickets at the counter in the arrivals hall.

The hotel's location is perfect – it is in the heart of the city, with easy access to the Airport Limousine Buses. Their room is not just always super clean and quiet but also equipped with all the necessary amenities for a trouble-free stay (e.g., comfortable bed for someone with spinal issues, adapter, cable, etc.). Above all, the staff's kindness is amazing. They are always willing to go the extra mile to assist you with all your concerns, from promptly answering all your queries during the booking stage to ensuring a smooth and hassle-free checkout process.

It's in the heart of Ginza so if you like to shop (luxury goods and Donki next door), you won't have a problem walking a minute to the many shops in the area. The hotel has a nice city view.

We booked this hotel for our first day in Tokyo and it was perfect. The hotel is right at one of the stops for the limousine bus from Narita airport which makes it so convenient with all the luggage and it is also very close to the main Ginza shopping street. There are several convenience stores just right outside.. The staff is attentive and professional, and speaks good English. The hotel room was spotlessly clean and of good size given it's in the middle of Tokyo. The bed was very comfortable and we had a great sleep after our flight. Facilities are modern and thoughtful. We would highly recommend this hotel to anyone.

We stayed for a few nights in a Moderate Queen Room. - The room is quite small, but it was enough for us. We were traveling with two medium-sized suitcases. - The view of the city from the bed is fantastic. The hotel itself offers stunning views from the lobby and restaurant. The lobby also has a nice area to work. - We really enjoyed the breakfast. Some dishes were unique, and we didn’t come across them anywhere else in Japan. Unfortunately, the coffee wasn’t great, but there’s an excellent café right next to the hotel with delicious coffee. - One evening, we ordered a massage in our room as we were exhausted after a long day. We booked two massages, one after the other. The masseuse did a great job, even though it was quite late—she finished after 10 p.m. A big thanks to her! - The hotel is conveniently located near several metro station exits, making it easy to get around.